Community Guidelines

Rules for keeping our community safe, supportive, and healing.

Compassion First

Everyone here is carrying grief alongside hope. Lead with empathy.

Safety & Trust

What happens here stays here. We protect each other's privacy.

Community Rules

1. Be Kind and Respectful

Treat others the way you'd want to be treated during one of the hardest times in your life.

Do:

  • Respond with empathy, even if someone's experience differs from yours
  • Acknowledge feelings before offering perspective
  • Give others the benefit of the doubt
  • Use "I" statements ("I found that..." rather than "You should...")

Don't:

  • Insult, mock, or belittle other members
  • Dismiss or minimize someone's grief or fear
  • Argue aggressively or pile on in disagreements

2. Share Experiences, Not Medical Advice

You are not a doctor to the people in this community. Your experience is valuable. Your medical opinions about someone else's situation are not.

Do:

  • Share what helped you personally ("When I had similar symptoms, I...")
  • Encourage others to contact their healthcare provider
  • Share general information with a note that you're not a medical professional

Don't:

  • Tell someone what their symptoms mean
  • Recommend specific medications, supplements, or treatments
  • Discourage someone from following their doctor's advice
  • Diagnose based on what you've read or experienced

Example of what NOT to do: "Don't worry, that bleeding is totally normal. My friend had it and her baby was fine."

Better approach: "I had bleeding around that time too and it was terrifying. I called my doctor and they had me come in for reassurance. Have you been able to reach yours? Thinking of you. 💜"

3. Use Trigger Warnings

Content that might be especially difficult for others should include a warning. Not because we avoid hard topics—we don't—but because people deserve the choice to engage when they're ready.

Use trigger warnings for:

  • Detailed descriptions of loss (medical details, what happened)
  • Graphic medical experiences or procedures
  • Subsequent pregnancy announcements
  • Birth stories or live baby content
  • Discussion of termination for medical reasons

How to add a trigger warning: Start your post with [TW: topic] or [Content warning: topic], then leave a few lines of space.

4. Respect Privacy

What people share here is deeply personal. Treat it with care.

  • Keep community discussions within the community
  • Ask permission before sharing someone's story elsewhere
  • Respect when someone chooses to remain anonymous
  • Do not screenshot or share posts outside NeoBump
  • Do not attempt to identify anonymous users

5. No Medical Emergency Advice

If someone describes what sounds like a medical emergency, the only appropriate response is to urge them to seek immediate help.

If someone posts about heavy bleeding, severe pain, signs of ectopic pregnancy, or reduced fetal movement:

"Please call your doctor or go to the hospital right away. We're here for support, but this sounds like something you need medical attention for. 💜"

6. Protect Mental Health

Some members may be dealing with depression, trauma responses, or thoughts of self-harm.

If someone expresses thoughts of suicide or self-harm:

  • Respond with compassion, not alarm
  • Encourage them to reach out to a professional or crisis line
  • Report the post so our team can ensure they see appropriate resources
  • Do not ignore it or assume someone else will respond

7. No Discrimination

Our community welcomes all people experiencing pregnancy after loss, regardless of race, religion, sexual orientation, gender identity, relationship structure, socioeconomic status, or how their loss occurred.

We do not tolerate racist, sexist, homophobic, transphobic, or otherwise discriminatory language.

8. Report, Don't Retaliate

If you see content that violates these guidelines, report it. Don't engage.

How to report:

  • Tap the three dots on any post or comment
  • Select "Report"
  • Choose the reason
  • Our moderation team will review within 24 hours

Reports are confidential—the other person won't know who reported.

Consequences

Violation LevelExamplesConsequence
MinorForgetting trigger warning, mildly insensitive commentFriendly reminder
ModerateRepeated minor violations, unsolicited medical adviceWarning + content removal
SeriousHarassment, discrimination, sharing private infoTemporary ban (7-30 days)
SevereThreats, illegal content, promoting self-harmPermanent ban

A Note on Hard Days

Everyone in this community is navigating something difficult. Some days, you might see a post that triggers you. Some days, you might post something you later regret.

If you're triggered by content:

  • Step away if you need to
  • Use the "Hide Post" feature
  • Reach out to the community for support
  • Report if the content violates guidelines

If you said something you regret:

  • Edit or delete your post/comment
  • Apologize if you hurt someone
  • Remember that grace extends to you too

We're all doing our best. Thank you for helping make this a safe space. 💜