Frequently Asked Questions
Find answers to common questions about NeoBump.
About NeoBump
What is NeoBump?
Who created NeoBump?
Is NeoBump a medical service?
Who is NeoBump for?
Account & Privacy
Is my data safe?
Can I use NeoBump anonymously?
How do I delete my account?
What data do you collect?
Subscription & Billing
Is NeoBump free?
How much does Premium cost?
How do I cancel my subscription?
Can I get a refund?
What happens when my trial ends?
Features
What is the "Ask Dr. Yahya" AI chat?
How does symptom tracking work?
Can my partner use NeoBump?
Is the community moderated?
Can I export my data?
Technical Support
What devices does NeoBump support?
The app is crashing. What should I do?
I forgot my password. How do I reset it?
Push notifications aren't working.
Still Have Questions?
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